Forum Discussion

abc530519042's avatar
abc530519042
New Traveler
3 years ago
Solved

Pogo Chat Crashing

For the past several weeks the chat feature for Pogo has not worked. We have 10 people in a Pogo Bowl league, and we bowl every evening. We depend on chat to announce pairings, scores, and winners. We are constantly losing the chat and have to refresh the page which boots us out of the tournament. It is nothing to do with any one person's computer, since we all experience this problem. I know others have reported the same issues, yet nothing is being done to correct them. It seems your standard answer is, "clear cookies, clear browser, etc". The problem is with your system, so I am asking you to fix the chat problem. And please, don't give me that same answer that you have given everyone else. 

indyrebel

  • Hi    

      

    Can you try going through the following steps and let us know if you continue running into issues after? 

       

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Thanks!   

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi    

      

    Can you try going through the following steps and let us know if you continue running into issues after? 

       

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Thanks!   

  • Debbieplace's avatar
    Debbieplace
    Seasoned Rookie
    3 years ago
    @abc530519042 ME TOO IN SCRABBLE AND OTHER GAMES. APPEARS POGO COULD CARE LESS. THIS WAS NOT AN ISSUE A COUPLE MONTHS AGO.POGO SHOULD BE ASHAMED .WILL THEY GIVE US A CREDIT FOR THIS?

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 5 minutes ago
5,382 Posts