POGO game Merge taking diamonds
I lost diamonds in POGO games Merge Academy. They replaced diamonds at a later date and I thought great they fixed the problem and are over giving. Then they took them back. I have not purchased diamonds since because I lost money. I never received an answer or a fix.
Please give back the diamonds that when I would go back to the game to spend they had taken away what I purchased. I received nothing for the money when I went back in.
Nancy Fleming
Hello! For account/order issues we must contact EA Help directly.
Here > I want to check my order status - Pogo
Click on Chat With Us and follow the steps to open a case.
Also, our Pogo Community Manager, Pogo Sconnie recently stated that they are currently investigating this issue with Merge Academy.
Games Forums Home | Service Update - Merge Academy
October 31st, 2024, 8:56 am
Hi everyone -
We understand that some of you are experiencing issues where you're not receiving coins or energy after spending your gems in Merge Academy. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding. sconnieHope everything works out for you & Take Care!
