Forum Discussion

VadaMEng

Seasoned Novice

2 years ago

Solved

pogo meter not showing credit for games won

Not getting credit for games won this morning in the Pogo Meter!!

EA_Illium
2 years ago
Hey @VadaMEng

Can you try going through the following steps then check if the pogis meter updates, or if it begins tracking progress?

Restart your device and modem/router then try to load your game

Clear your Cache/Cookies (<-- link)

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)

If you continue to run into issue Please Let us Know:

Screenname:

Device Make/Model:

Which Web Browser (and Version) is being used:

Are you getting an Error Message? (If so what is it)

Cheers!

7 Replies

VadaMEng
Seasoned Novice
2 years ago
Am still having problems not getting credit in the Pogis Meter - second day in a row!!
It will give me the first 100 from daily challenge but will not give me the second 100 and on the second try it reverts back to 0/200!!!!!!
What is going on - I would like to work on challenges but won't because of this issue - PLEASE HELP AND GET THIS FIXED
VadaMEng
Seasoned Novice
2 years ago
ANOTHER ISSUE - recommended challenges is showing challenges that I have already won!!!!
Someone needs to pay attention to these issues or I will not continue with Pogo - I spend way too much money here to not be able to play with no problems!
EA_Illium
EA Staff (Retired)
2 years ago
Hi @VadaMEng, which games are you playing?
VadaMEng
Seasoned Novice
2 years ago
Daily Challenges yesterday and today and did a Jungle Gin Badge yesterday - no Pogis Meter credit!!
Pogo needs an overall maintenance done - Recommended Challenges are showing ones I have already won!!
VadaMEng
Seasoned Novice
2 years ago
THIRD DAY with same problem - did both daily challenges and got credit of 200/300 - then did Word Whomp Badge and did get credit for it - it went back to 0/300
WHO CAN I CONTACT TO GET THIS RESOLVED - NOT GOING TO DO WEEKLY CHALLENGES OR ANY OTHER BADGES!!!
EA_Illium
EA Staff (Retired)
2 years ago
Hey @VadaMEng

Can you try going through the following steps then check if the pogis meter updates, or if it begins tracking progress?

Restart your device and modem/router then try to load your game

Clear your Cache/Cookies (<-- link)

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)

If you continue to run into issue Please Let us Know:

Screenname:

Device Make/Model:

Which Web Browser (and Version) is being used:

Are you getting an Error Message? (If so what is it)

Cheers!
sharonapt1
2 years ago
me to