Solved
Quinn's Aquarium
Issue with Quinn's Aquarium. Loads to play but when I hit play button screen goes black. I have restarted computer and router to no avail. All my other games are working properly.
Hello @jwwas50CE
Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to sign in manually
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, ensure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
