Re: Playing in Canasta.. chat doesnt work!!

Hope this is the info that you want...

Compatibility Scan
2 problems found on your computer.

Browser No problem found!
Java Not installed / disabled More Info
Operating System No problem found!
Flash Not installed / disabled More Info
Resolution No problem found!

6 Replies

EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @Player_9vmrfn8d.

Would you be able to share the System Information beneath that? It includes your Operating System, Browser version and all that information. It would help so much! Thanks.

Arrenai 🐱

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Player_9vmrfn8d
5 years ago
Here is the rest of the info..hope this helps.
System Information
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Webgl1 supported True
Webgl2 supported False
Java Versions installed False
Operating System Windows 10
Flash version 0.0.0
Resolution 1920 x 1080
Browser Edge 18.18363
Cookies Enabled True
Do Not Track False
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @Player_9vmrfn8d. Thanks for the information, it's super helpful!

It appears you're running the Legacy version of Microsoft Edge, which is no longer supported, so it may be causing some issues here.

You can get the updated version of Edge at https://www.microsoft.com/en-us/edge. Once it's installed, you should show version 85.0.564.51 (latest as of this post).

Arrenai 🐱

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EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @Player_9vmrfn8d. I'm just checking in. Did you have an opportunity to try updating Edge yet? If so, how did it go?

Arrenai 🐱

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Player_9vmrfn8d
5 years ago
@EA_Arrenai I updated Edge. Thank You...so much. I have chat in chat room, and individual rooms. I LOVE it. really appreciate your help.
EA_Arrenai
EA Staff (Retired)
5 years ago
That's awesome to hear. Thanks for the update, @Player_9vmrfn8d! Happy gaming!

Arrenai 🐱

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