Forum Discussion

EA Staff (Retired)

Re: pogo meter not showing credit for games won

Hi @VadaMEng, which games are you playing?

VadaMEng
Seasoned Novice
2 years ago
Daily Challenges yesterday and today and did a Jungle Gin Badge yesterday - no Pogis Meter credit!!
Pogo needs an overall maintenance done - Recommended Challenges are showing ones I have already won!!
VadaMEng
Seasoned Novice
2 years ago
THIRD DAY with same problem - did both daily challenges and got credit of 200/300 - then did Word Whomp Badge and did get credit for it - it went back to 0/300
WHO CAN I CONTACT TO GET THIS RESOLVED - NOT GOING TO DO WEEKLY CHALLENGES OR ANY OTHER BADGES!!!
EA_Illium
EA Staff (Retired)
2 years ago
Hey @VadaMEng

Can you try going through the following steps then check if the pogis meter updates, or if it begins tracking progress?

Restart your device and modem/router then try to load your game

Clear your Cache/Cookies (<-- link)

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)

If you continue to run into issue Please Let us Know:

Screenname:

Device Make/Model:

Which Web Browser (and Version) is being used:

Are you getting an Error Message? (If so what is it)

Cheers!