Re: Spades HD will not connect to server

I have used Edge and Google browsers and Spades HD does not connect to the server on both browsers. I can chat, I can play all the other games but can not play Spades HD. The Spades HD will load to the point where it just sits there saying connecting to server. I an on a laptop with Windows 10

Hey @Player_qt5702ki,

Thank you for the info, that's very helpful! Would you, by any chance, also be able to give me the version of the browsers that you're using? Then I have all the info that the Pogo team needs for the investigation. 🙂 

- Leeloo

I have used the Edge and the Google browsers and both had the same issue with Spades HD not connecting to the server. I even had a computer technician look at my laptop and the only way that he found that would let me play the game was if I disabled my Bitdefender  internet security, Which I would never do.

PC windows...chat works...its been happening and can not play...

I am having the same problem. As far as i know it is the only game that does this. I have tried 3 different browsers, checked cookies, cleared cache. I have contacted "Help" where i get a phone call with no one there then an email asking if i got it fixed. Three times that happened. Been dealing with this problem since Nov 2020.

I cancelled my subscription to Pogo because nothing has been done with the issue of Spades HD not connecting to the server. I am not the only player having this  issue. Why do you not repair the issue with this game? Are your customers not important to you? I have been a member for a long time. Repair the issue with the game and then I will renew my subscription. I am not going to pay for a service that I can not use 100% of the time.

Hey there!

I know this is incredibly frustrating that this problem has been going on for a while but the Pogo team has been looking into this to resolve the issue for you. Sometimes these investigations take some time, unfortunately, though I'm hopeful that things will be back to normal soon. 🙂

Thank you so much for hanging in there!

- Leeloo

I'm thinking of cancelling also.  Spades is my favorite game and the issues are with EA.  If the issues were at our end then we would have other problems.  Frustrated.  They should put a note n the game that there are technical issues.

I've tried all of that and I'm still having the same problem

I am having the same problem and I am about ready to cancel Club Pogo . I cannot seem to find anyone that can give me an answer .

Welcome to the help service at the Pogo website!