Re: what happened to the game Pogo Scrabble??

I agree with you. Fix Scrabble..

Hey there, @lavonnejane1943.

As the threads you replied to are a few months old and in the Classic section, I moved your posts into a new thread to be worked out.

Could you elaborate on the issues you're experiencing with SCRABBLE? I'll be happy to help.

Arrenai 🐱

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Scrabble is a mess!!!! Myself and most players want our original Scrabble back. There was nothing wrong with it. When something is not broke you do not need to fix it. In this case, the new system really broke down ~~ fix it!  Or return to the Scrabble that was not broken. Sometime letters freeze, can't play, have to pass. No points are given and no fun when passing. Letters sometimes get scrambled all over the screen.  When you are playing rated and some inconsiderate "loser" leaves the game because they are losing or you have challenged them, instead of the player that stays and wins the game (if game is still in a playable position/sometimes it is not) winner's score does not increase. Why should a loyal player that plays throughout the game be penalized because the loser leaves the game?  I no longer can see my player's Mini Pogo. Cannot hook up with friends to play. Sometimes I get a message that my time is up and it is not even my turn and then the game freezes, I have to pass.

I know I have rambled on but I have repeated myself so much to you people, that is is totally exasperating to try to explain and new glitches continue to pop out. Why don't your experts play a few games so they can have first knowledge of this horrible put together game.

I read Scrabble ends June 2020 so I guess none of you really care about the above complaints or even want to take the time to fix it.

Hey there, @lavonnejane1943.

Please understand the changes taking place within Pogo are due to Java and Flash being phased out across the Internet. However, the team is working hard on new features and games.

As for SCRABBLE ending in June 2020, that is only for the mobile and Facebook versions of SCRABBLE which is not connected to Pogo. Pogo will continue to offer SCRABBLE for everyone to enjoy well into the future.

If you'd like to troubleshoot the issues that you're having with SCRABBLE, I'll be happy to help. Have you tried the HTML5 troubleshooting page yet?

Arrenai 🐱

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I cant sign into POGO is there a problem?

Arrenai, you said you wanted to help me with my Scrabble issues: Let me see if I can name them all.  What is frustrating now is I will be in a rated game and my opponent who happens to be losing, leaves the game; I could have put 30-45 minutes into that game and all is lost.  Why doesn't my score increase if someone leaves the game?  A lot of the times, the game freezes and I can't play until I pass so I lose a turn due to something that is not right with your system.  Sometimes even passing doesn't clear it up and here again, game is not playable after I have put a lot of time into it.   Other issues:  Sometimes letters scramble all over the board and that game is lost.  Are you doing away with minis?  I can't connect with a friend and play. These are just a few of the issues that should be cleared up.  Sometimes this phrase pops up on the game "time is up, you will be penalized" ~~ yikes, and it is not even my turn. How could my time be up if I am not my turn ~~ game freezes so I have to pass.  These are not just my concerns. I hear from a lot of the players they have the same issues and we are ready to pull our membership.  I hope you can help. Thank you, Lavonne

Hey there, @lavonnejane1943. 

Regarding many of those issues, they are tech related. Have you given the HTML5 troubleshooting a try that I linked you prior? If so, how did it go?

Arrenai 🐱

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No that is all too confusing for me ~~ Is this your way of saying that when a "loser" leaves the game, and I am ahead that my score should increase (whether playing with a robot or the game folds due to inactivity). I'm still there why should I be penalized for putting so much time into a game and finding at the end of my game, it was all a waste of my time.  And, as I said before all the players that communicate during a game, have the same issues.

Hey there, @lavonnejane1943.

For the troubleshooting, if there is a specific part you're stuck on, please let me know and I'll be happy to walk you through it.

As for the scoring when someone leaves, it should not negatively affect you if someone else bails early.

Arrenai 🐱

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As far as scoring, yes it absolutely does negatively effect me. When someone leaves game, it should be automatic forfeit. I am left hanging (sometimes robot jumps in ~ sometimes not) either way my score does not increase if I have won the game. Thank you. 

Other issues, sometimes game freezes and cannot play until  "Passing" and sometimes it requires multiple passing. In the meantime, the opponent can play leaving me with no chance to score any higher until the glitch is resolved. Most players just ditch the game when this happens to them. This also effects my score or any other player that is having same issues. There are a lot of glitches in this game.I appreciate your trouble shooting offer ~~ I am not sure how to set up with you for you to guide me through troubleshooting.