Solitaire Home Story - Gems not refunded for purchasing season pass
On day one of the Valentines theme in Solitaire Home Story, I purchased the Season Pass with my gems, and then you took away the season pass. I need my gems refunded as you promised on the Facebook page. Thank you.
Hey there! Sorry to hear you're still waiting on your refund, I've included the update from Pogo_Sconnie below. I highly recommend keeping an eye on the thread linked as when refunds are sent out Pogo_Sconnie will update there!
Final Update:Games Forums Home | Service Update - Solitaire Home Story
"We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data to resolve this, and we’ll update this thread once refunds are processed. We apologize for any inconvenience this may have caused."
sconnie
