I have been having issues with Solitaire Home Story for over 6 months now. I can't get past Chapter 3 Give Kate a tour and I have over 600 stars I should be able to finish a bunch of Chapters by now. But everytime I go to finish the Chapter it just freezes up. I have complained and asked for help with this multiple times now. I am getting really frustrated and I'm really thinking about cancelling my membership because I should be able to play every game without issues. They really need to go back to how it use to be when you called talk to someone about problems or issues with the games.
I have not been able to play Solitaire home story for months. The game will not load on my iPhone 13 Pro Max. I have cleared the cachet. I’ve cleared the cookies. I have signed in and signed out. Restarted my phone and done every trick possible, but it still keeps giving me the black screen with the error message and will not load. What else am I able to do to try to get this game to load because each month and week there are challenges to complete for badges and that game is usually one of them so I can complete 11 other game challenges and still not get the badge because I cannot load this game to play it and earn its badge.
Community ManagerCommunity Manager
EA Staff (Retired)