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sidbakay's avatar
sidbakay
Seasoned Newcomer
2 days ago
Solved

Sweet Tooth Town freezing on specific levels in Sweet Play Mode

I see this has been marked as solved, but this is still happening for me.  It is happening in Bakery Level 91, which is where Sweet Play always takes me.  I can make one move, and the game freezes.  I have cleared cookies and cache as well as restarted my laptop.  It happens in Chrome and Edge.  It happens on my laptop and my phone. Whatever patch was released is not working.

  • 👉Pinning post purely for visibility purposes - This is not considered solved👈

    Hi sidbakay​,

    Yes, the older thread is marked as solved, as the issue of Sweet Tooth Town consistently freezing across the game was patched before the New Year. 

    However, there were other reports about specific level freezing when using Sweet Play Mode that got mixed in there. It sounds like what you're describing with the Bakery Level 91 freezing. Thank you for letting us know you're also experiencing this issue, and for trying some troubleshooting steps already.

    I can confirm this issue is on the team's radar, and they are looking into it. 🙂 We always appreciate any additional information you and others can share to help with our investigation efforts, and the following details would be great to get:

    • Pogo username:
    • What level or chapter number:
    • Device Type (PC. Laptop, Phone,Tablet):
    • OS version (Windows 10, Windows 11, or macOS):
    • Browsers Tested (Microsoft Edge, Google, Firefox, Safari)
    • Current Browser Version Number:

     

    In the meantime, I'll try to split off similar reports from the older thread and merge them into this thread with yours to help keep them together. We'll aim to use this thread to pass on any news or updates we can about this.

    Thank you,

    EA_Lanna

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