Forum Discussion

Newcomer

12 hours ago

This game site is a joke.

When I renewed this membership the site took away my sign in and log out ability so it's open 24/7 to god knows what. Now they make it NEARLY IMPOSSIBLE to notify them of a problem. I am not tech s...

firefox

abbycattx

Hero+

10 hours ago

Hello Petey55VP and welcome to EA Pogo forums!

I'm sorry you're having trouble, that does sound frustrating indeed. When a matter relates to account access or billing, it is addressed solely through the secure support channels of EA Help, rather than in a public forum.

Visit the official Pogo EA Help> Pogo – Official EA Help support

Browse the available help articles or use the search bar to find your issue
If you still need assistance, scroll to the bottom of the page and select Contact Us

Follow the prompts to choose your issue and support options

Generally as Pogo members, we sign in with our email address or phone number used when creating our EA account. If you need to reset your password, EA will send a confirmation to the contact method on file. *Please know EA may ask you to verify your identity through secure account-recovery steps before making account changes.

I genuinely hope that everything turns out well for you, and please take care. 🌷🐈‍⬛