Hi Pogians,
I've good news to share on this front; the loading issues should hopefully now be sorted. Could you take a peek again now and let us know if Word Whomp is loading again for you?
- EA_Lanna
Word whomp is still not loading and one-half of Pogo Slots will not load.
Community ManagerHey 30czk3vclora,
I've merged your post to our ongoing thread about the issue with Word Whomp not loading. We have not been able to replicate this on our end yet, so we're still trying to gather some additional information to see what could be causing this to happen for those of you still running into the issue.
Please get back to us with the info EA_Lanna requested below when you're able so we can pass that along to help investigate further, thanks!
If you've tried each one of the troubleshooting steps and still encounter the loading issues, it'd help to understand more about your setup to offer more tailored suggestions for you. The best way to get us this information would be through attaching your DXDIAG file in a reply. You can follow these steps to get that information for us.
From there, you can click the paperclip icon in your reply to attach the file. Please also copy and paste these questions into your reply and fill out the answers:
- Pogo username:
- Date (approximately) when you first encountered this error:
- Device Type:
- OS version:
- Browsers Tested:
- Current Browser Version Number:
- What Troubleshooting steps you've already completed:
- Any issues with other games:
