Hi Pogians,
I've good news to share on this front; the loading issues should hopefully now be sorted. Could you take a peek again now and let us know if Word Whomp is loading again for you?
- EA_Lanna
I've done everything you suggested, still not loading.
Community ManagerHey gthads,
We hear you and the others saying it's not loading, but unfortunately we have not been able to reproduce that ourselves. If you can let us know as much of the info below as possible, that would really help us get to the bottom of whatever's causing this. Thanks!
If you've tried each one of the troubleshooting steps and still encounter the loading issues, it'd help to understand more about your setup to see what other steps we can take. The best way to get us this information would be attaching your DXDIAG file in a reply. You can follow these steps to get that information for us.
From there, you can click the paperclip icon in your reply to attach the file. Please also copy and paste these questions into your reply and fill out the answers:
- Pogo username:
- Date (approximately) when you first encountered this error:
- Device Type:
- OS version:
- Browsers Tested:
- Current Browser Version Number:
- What Troubleshooting steps you've already completed:
- Any issues with other games:
