Community ManagerHi, I wanted to circle back and let you know I passed this along, and it's being looked into. Thanks for sharing those updates and the images
Hi, I would like to share another technical observation and an update on the current situation:
I noticed that I can only open the Gaming Hub overlay (showing the %-loading bar) when an ad is already frozen. On ads that function correctly, the game maintains full control of the screen, a nd the overlay cannot be opened at all. This strongly suggests that at the 21-28% mark, the ad-player loses its connection or 'focus' within the game, causing it to crash and allowing the system tools to overlap.
To clarify the scale of the issue: Today, I had to trigger 20 ads just to get 3 successful completions. This high failure rate makes time-limited bonus tasks extremely frustrating and stressful, as I lose precious time constantly having to restart the app. It is nearly impossible to enjoy or complete these challenges under these conditions.
Community ManagerCommunity Manager
