Electricity glitch
Today I faced a problem when I just started to build a new city. Suddenly red power symbols, tap symbols started appearing even though the supply or the capacity was almost double the demand. It has ...
Forum Discussion
I’m affected by the same issue, and at this point it’s clear this needs a technical fix, not troubleshooting.
Based on the behavior, this looks like building-level service state corruption introduced after the latest update. Services show red warnings despite overcapacity, new buildings work fine, and the issue follows the building when it’s moved.
What needs to be done on the technical side is a service state reset / re-sync for affected buildings. The service flags for Water, Sewage, Power, etc. appear to be stuck or corrupted and are no longer correctly recalculated by the game.
If you contact EA Support, explicitly ask them to:
- Escalate the case to a technician
- Investigate update-related regression
- Perform a server-side reset or reinitialization of building service states
This is not something players can fix themselves. The more of us who describe it this way, the more likely it is to be properly escalated and resolved.
Thanks for taking the time to comment, i am not surprised.
I wish there werent a need for us to spell it out to the EA team to get this resolved and given priority.....
To be honest, I am done with this company that offers a forum to report issues but then does not react at all,
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