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Anonymous's avatar
Anonymous
11 years ago
Solved

Recover Sim city build it

I changed phones and re-downloaded the game. How can I recover my city and no I didn't always play offline. I still have the old phone.
  • You need to make sure that you are using Facebook to sing into your city. Then when you download it on your new phone, play through the tutorial, click on settings, and sign in through Facebook....or google+ or Game Center. 

8 Replies

  • You need to make sure that you are using Facebook to sing into your city. Then when you download it on your new phone, play through the tutorial, click on settings, and sign in through Facebook....or google+ or Game Center. 

  • Anonymous's avatar
    Anonymous
    11 years ago

    @BurghBaby wrote:

    You need to make sure that you are using Facebook to sing into your city. Then when you download it on your new phone, play through the tutorial, click on settings, and sign in through Facebook....or google+ or Game Center. 


    Judging by your post count, I'm assuming you're affiliated with EA. If that's correct, why don't you all read and respond to all the questions in the discussion forum and reply to all the questions and complaints?

  • Anonymous's avatar
    Anonymous
    11 years ago

    @04710471dsfdsfgd wrote:

    Judging by your post count, I'm assuming you're affiliated with EA. If that's correct, why don't you all read and respond to all the questions in the discussion forum and reply to all the questions and complaints?


    There's a FAQ around here someplace......

    The only users affiliated with EA have names prefixed with "EA_" like "EA_Kristi" and "EA_Barry" etc., or as a suffix, such as "AmelieEA" and they have a title such as "Community Manager."  They do not answer every single post, or even very many of them, although I believe they do watch for trends.  This is a forum for users to help other users.  No user, even those who are listed with "hero" status, is required to read or answer any (or every) particular post.  Everyone is a volunteer giving their own time to help others.  Volunteers pick and choose which posts to answer based on their own particular expertise and experience.  EA has official help lines that can be utilized if you think you have an issue that is unique, or requires access to your account, or cannot be resolved by another user pointing you in the right direction.  (That information and those links are pinned at the top of the forum.)

  • GalaxiesFarAway's avatar
    GalaxiesFarAway
    Hero+
    11 years ago

    @04710471dsfdsfgd wrote:

    @BurghBaby wrote:

    You need to make sure that you are using Facebook to sing into your city. Then when you download it on your new phone, play through the tutorial, click on settings, and sign in through Facebook....or google+ or Game Center. 


    Judging by your post count, I'm assuming you're affiliated with EA. If that's correct, why don't you all read and respond to all the questions in the discussion forum and reply to all the questions and complaints?


    I have no affiliation with EA. I am here to help when and where I can. I have been on the answer HQ boards for over a year now and I have helped in many different games, hence my post count. 
  • Anonymous's avatar
    Anonymous
    8 years ago

    i have same problem.after factory reset my device,i cant get my old city,if i loged my email.show messege email coneth to oter city.

    this problem because stupid me or stupid game

  • Anonymous's avatar
    Anonymous
    8 years ago
    When I try to log into my facebook account it says another account is linked to it that it can't sign me in
  • Anonymous's avatar
    Anonymous
    8 years ago
    After the tutorial I attempted to login from facebook. To my dismay I received a message saying my login was already linked to another account. So my question is what do I do from here?
  • I am planning on getting an iPhone so I can play it anywhere but when I am home only be playing on my iPad plus. Now when I play on a different device when am out it does not vary as I would like it to be that no data is lost, as I read somewhere that a bit of data could be lost is that true?

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