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cyiaf2k6tq0g's avatar
cyiaf2k6tq0g
Seasoned Newcomer
6 days ago

Utilities connectivity not working

Hi, I have this annoying problem where my buildings are with dotted lines and running out of everything (water/energy/waste management). 

They are all connected to a road. They are all connected to the main road also. There is no missing road. 

 

I've taken the effort to try and remove every road and reconnect my whole city again. Reshuffled it after having the same problem. Once I finished - it all worked until I updated one single building and then everything went bad again. 

I do have enough water supply to cover the demand, so it is the case with any other utility yet the problem is still there. I've also tried to move the water supply literally on the same street where the buildings were but this doesn't help. 

On the screenshot you see an example. Keep in mind that when I was rebuilding this one tile I was checking constantly whether it is connected or not and it was all working. 

Also, if I shuffle let's say a building that is with a solid line and connected to water with one that is with dotted line - even tho I changed their positions, the initial connected building stays connected on the new place where the old one wasn't connected. And the initially non connected stays as such in the place where the previous building was connected. 

Any suggestions? It is pretty annoying. Basically punishing me for developing my city.

8 Replies

  • cyiaf2k6tq0g's avatar
    cyiaf2k6tq0g
    Seasoned Newcomer
    6 days ago

    Posting here as I just updated a building in the other end of my city but somehow it affected the very corner I was referencing in my first screenshot. 

    Now, after upgrading a random building some of my non connected water buildings suddenly got connected. Well...not all..but... 

    Above is after the upgrade 

    Below is before the upgrade 

     

  • That is a lot of water demand for only  ~11,000 population. My population is 1.7 million and I have a 400 water demand. Has it always been so high? What kind of residential buildings do you have the most of? 
    also, as a suggestion, maybe you want to sell your water towers and buy a pumping station. 

  • I am having the same problem as you. Please tell me if you can fix it.

     

  • cyiaf2k6tq0g's avatar
    cyiaf2k6tq0g
    Seasoned Newcomer
    6 days ago

    My buildings are a mix. But regardless of the building type, the connectivity is the main issue. I rotate building of any type and try to place then where connectivity is a dotted line - it stays a dotted line regardless of the building. And I have roads. 

    Also, some utilities require higher population which I am unable to reach cuz precisely these issues. For example the oil power station wants 10k which I barely managed to reach cuz my population doesn't get enough energy all the time. 

    So my main problem is trying to fix the connectivity issue.

  • cyiaf2k6tq0g's avatar
    cyiaf2k6tq0g
    Seasoned Newcomer
    6 days ago

    The only way I fixed it temporarily was to destroy all roads literally, moving all buildings in one corner of the map and then tile by tile restructuring them again. This worked and everyone got happy ...until one update of a random building. After I updated one single building, all sorts of buildings seemingly not connected to one another began having issues with ALL utilities.

     

    So if the only fix is everytime redesigning your whole city...I mean...I hope the devs can help. 

  • I have the same problem. This is a persistent bug that pops up all over the map. I actually managed to fix it in one spot by totally rearranging the houses- not just moving them to a different spot and then moving them back (I tried that) but totally rearranging the area. This worked on a garbage service "shortage" (My capacity was way high. I would recommend giving that a try!

  • 9t30e8ypkds6's avatar
    9t30e8ypkds6
    Rising Novice
    5 days ago

    Hello bro, I have this problem too. You can guide by some picture with order ?

  • cyiaf2k6tq0g's avatar
    cyiaf2k6tq0g
    Seasoned Newcomer
    5 days ago

    Thanks for mentioning this is a persistent thing. 

    I guess then I'll just dump the game cuz really punishing you for trying to develop is extremely stupid and seems that the devs cannot do anything about it. 

    Spending time on workarounds and trying to make it work is worthless. 

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