"You cannot claim this city because you do not own some of the content used to create it."

Keep this thread alive,
what is the official reply from EA
and why wasn't it fix already, the original post is from 03-11-2013 !

E.A.

Can we have a response on this? This really is an issue which shoud have shown in alpha, let alone beta testing. This is a fundemental facility needed for the game to operate properly.

With haste, please.

With haste?

You are asking too much... The only thing you get with a haste is a half tested product (a potential great product)... You don't get answers with haste, because they do not even know The question.

Give it a rest... This won't be fixed because they actually want to encourage you to buy all of the DLC so that they can make money.  This is a publicly listed company so of course their primary focus is to make money.  Their second focus is to make games.

Deal with it.

Are you sure that purchasing all of the DLC allows you to get around this problem?  I recently bought the Deluxe Pack and downloaded the Nissan Leaf DLC in an attempt to claim an abandoned city next to mine, but the issue persisted.  Does owning all of the DLC actually fix the problem?  If so, I guess there's still the roller coaster back that could be preventing me from claiming.

Having all DLC😕 does not resolve this issue.

Me and my friend have all of them from day 1.

We can claim our cities.

How ewer other friend has newer license + also all DLCs ( paid and free) but can not claim our cities.

Difference may be SC launch park which were given free, but later not to new games.

I bought the game 2 days ago (Digital Deluxe + amusement park + airships + nissan = all the DLC included), choosed a region and started to play.

When I constructed a Great Work, I tried to claim an abandoned city nearby but... "YOU CANNOT CLAIM (...)".

Now there are 4 cities near the Great Work: mine, one from someone else, one with a mayor, but bankrupted and whitout anything, and one that cannot be claimed...

SAD, fix this please, I have all DLC but cannot claim the city  ☹️

I'm not sure whether anyone has tried this yet, but I just contacted the support team as to this issue and they escalated the matter to the studio/senior support.  Perhaps nothing will come of it, but we can only hope!

can't believe this isn't fixed yet--reported this months ago to the tech support

At this point they seem technically unable to fix it: so since we've been waiting so long with this feature broken, the devs should just let us claim any city, regardless of content--it's not like we'd use that to get access to content we shouldn't at this point.... it'd make the game usable right now instead of "Abandonville" where all the cities in a region are abandoned but unclaimable

well, I don't see how this is going to encourage players to buy all the dlc. when I choose a region to join, i simply ignored regions with abandoned cities.