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EyelezzZombie42O's avatar
EyelezzZombie42O
Seasoned Newcomer
26 days ago

Unintentional purchase due to a bug

I was trying to get my awards from the skate pass but something weird happened, i tried to redeem the 75sv from the skate pass but somehow i purchased some wheels from the shop? please fix this because i was saving for the next skate pass, and give me back my 200sv!!

5 Replies

  • Had the exact same thing happened to me, but the bug bought the ‘Red Thrasher Hoodie’ instead, which costs 500 San Van Bucks.

     I won’t be able to buy the next season pass and don’t plan on giving them any more of my money to do so. I bought the founders pack before it went away and now I’m regretting it😔

  • One time I was browsing in the store, put down my controller on my crouch to grab something and then It accidentally bought the Girl bundle since there is no further confirmation required. 
    I told support about the issue, asking for the bundle to be refunded and get my ingame bucks back but the tldr is they don't care / will not do anything about it. This is the first game I have played with this type of system, where they don't give a rats **bleep** about the player even when they invested real money etc - in other games where I have have this type of issue or been unsatisfied with the purchase I have received a solution within a day. You just gotta refrain from spending by principle when this is how players are treated.

  • This has also happened to me while trying to redeem season pass content. It used 500 SVB and now I am -500 down. I think it gave me some orange and grey shorts from the store instead which I did not want!!

    Platform: Xbox SX

    Account: Astral Plane 42

    I’d like to clarify there is a post already about this but the comments have been closed and claimed as fixed. If a mod could see this and re open it. I’d like to get my currency back please as I’m needing it for the following season pass content.

    https://forums.ea.com/idea/skate-bug-reports-en/mega-thread---getting-charged-svb-for-rip-chip-or-tix-items/12811048