BLUESCREEN DPC WATCHDOG ERROR WHEN TRYING DIRECTX 12 ON SETTING
Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug when setting up graphics options, since my geforce gtx 960m 2g gddr5 card can handle dx 12 i selected it BEFORE i saw the warning it was not supported. i quit and restarted and the laptop (Asus ROG gl552vw) froze up. task manager showed system interrupts using 100%cpu before i got a bluescreen restart/recovery of windows 10. starting the game again reproduced the freezing and i had to hard turn off the laptop before it bluescreened again. unfortunately i had to recover the use of the game by deleting the game folder in documents as a workaround to get access to the game again.
What is your gamertag/PSN ID/EA Account name? EA ACC. YODAJEDIFISHMSTR
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/17/17
What time did you see the bug? (HH:MM AM/PM) MIDNIGHT
In what game mode did the bug occur? Campaign
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? 1. GET ASUS ROG GL552VW LAPTOP WITH WIN 10 64BIT. 2. SET DIRECTX12 ON. 3. RESTART GAME. 4. UNRESPONSIVE LAPTOP AND EVENTUAL BLUESCREEN UNLESS HOLD DOWN POWER OFF UNTIL IT TURNS OFF.
What happens when the bug occurs? YOU CANNOT DO ANYTHING EXCEPT POWER DOWN BEFORE IT BLUESCREENS, OR WAIT UNTIL IT BLUESCREENS AND WINDOWS 10 DOES THE ERROR REPORT AND THEN REPAIRS ITSELF.
What do you expect to see? getting past the opening screen if i turn on dx12 with a dx12 capable gpu in the system. even the integrated graphics is dx12.
Please select your region Europe
AMD or Nvidia Model Number Geforce GTX 960M 2gb gddr5
i selected campaign because you do not have an option for 'on starting game with dx 12 enabled.'
the only way to recover the game is to delete the game folder in documents folder so as to force it to run as if first time. then it re adds the folders. i do not know if just deleting the files in settings would work without losing critical data like saved games, since i dont know for sure how it works.
i would recommend disabling dx 12 until you can be certain it cannot damage or make it a lot harder to enable ie force someone to read a warning when they try as for the license agreements or when TOS changes have to be read and agreed to continue.
