Connection issues
EDIT: I’ve continued investigating things from my end, and I think I’ve stumbled across what may be the issue. I noticed that my internet connection was a third the speed that it usually is; jiggling the Ethernet cable restored full speed. Every other time I’ve checked prior it’s been at normal speed, but after frequent checking following the first drop in speed I noticed one other time where the speed was dropped, and once again in that instance jiggling the cable resumed normal speed. I played yesterday on WiFi instead and did crash to menu once, but it was without error messages and everyone else in the match crashed back to menu as well. So I’m now suspecting my Ethernet port may have become damaged leading to the bulk of my issues. I didn’t previously pick up on it because no other applications/games had been affected for some reason, and I only caught the drop in speed by chance. And because the crashes started around the time of the update announcement and other people I knew were experiencing crashes too, a problem at the EA server end had become my primary suspicion. But maybe it was just unfortunate coincidence.
I’m gonna keep playing via WiFi and see if the error messages continue; if they do I’ll provide another update, but I’m posting this now because I don’t want to keep wasting anyone’s time in the event that someone from EA is looking into it, and if it turns out that my Ethernet port was the problem then I deeply apologize for any time I’ve wasted.
End edit
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Ever since the server-side update several weeks ago I’ve been getting regularly kicked from lobbies (sometimes during the match and sometimes before the match has even started). I’ve been playing the game regularly since 2019 and have never experienced anything like this. In the past I may have been kicked a couple of times per year at most, but now it’s happening almost every day. I’m also more frequently experienced red bar connections. Often the kicks are accompanied by error messages but occasionally I just find myself kicked to menu screen with no apparent errors, but then a lost connection error will occur when I try to search again. There have been a number of error codes; I’ve attached all the ones I’ve seen recently. I made a picture demonstrating one of the flows of error messages I receive too, where I get error 672 and then when I click reconnect I get error 721.
Nothing has changed with my setup, and I’ve tried every network and graphics related troubleshooting step that EA support suggested before they recommended again that I post here. I’ve also tried completely uninstalling battlefront 2 and the EA app and reinstalling both, and the issues still persist. I noticed that battlefront 2 had a big server outage last week and the connection instability has continued, so this seems to be an issue at the EA server end rather than an issue with my setup.
To those at EA who work in this area, please look into this, as something has gone very wrong and being kicked from lobbies most days is a game breaking problem. This is occurring on PC and I’m playing via the EA app. Thank you.
