I had logged in multiple times during the timeframe. Played 2 rounds of CS. Captured multiple points and I have no Leia crate and the skin is still locked. Anyone else?
Shut down the game. Restarted. Crate magically appeared. Very glad.
Shut down the game. Restarted. Crate magically appeared. Very glad.
This kind of sync issue can happen with total progression as well (character levels getting reset), or a Star Card being locked even though you've reached the required level.
Restarting the game or power cycling the console usually solves these issues, glad it worked for you as well.
unfortunately i am having the same issue. i have restarted the game multiple times and restarted a few as well and still no chest and the skin is locked. I'll keep trying though. i know it is supposed to end today.
Edit/update: i never got it. whatever i guess...
I had the same problem. Played about 4 or 5 games of CS and got zip!. Tried logging on Sunday but all of the EA server universe was DOWN. Restarted game, console, you name it. Nothing! Now that the 6th has passed, no way to claim Leia at all even if they did fix their servers. Thanks EA.
UPDATE: I contacted EA Support via the Chat System here, and they fixed it and added the Appearance for Leia for me. I advise anyone else with this problem to do the same.
Hello, I participated in the May the Fourth event, signed in on May 4th, received the crate and then opened it. After I got the skin, I turned off the game and didn't return back to it until today, where I found it missing. I'm really bummed that I spent days helping with the command posts only to have that reward taken away. I contacted EA Support to see if they could help, but they told me that I needed proof that I completed the challenge, which you all know I can't do since the event challenge is no longer up, so is there anyway I can email or call DICE support. I would really appreciate it, thank you.
I contacted support yesterday with same issue and via the online chat system they use, the tech asked me a couple of easy questions and simply switched on the EPIC appearance for Leia for me. When I got home there she was! Buns and all!. No crate needed or anything, they just enabled it on the backend somehow. I'd give them another try. They were very quick and easy to work with via chat.
DICE TeamHey everyone,
We made a post about a second chance to get the skin here: https://answers.ea.com/t5/Game-Information/Second-Chance-Princess-Leia-amp-Capital-Supremacy-Tweaks/m-p/7860118#M8789
/Atic
