Maybe i can reach someone from EA,i hope

Basically, five years ago I picked up *Battlefront 2* from Epic Games during a giveaway, and I guess I just forgot about it—it was just sitting in my library. But now I’ve seen some gameplay footage and I’d really like to play it, but here’s the problem: when I click download, the EA app gives me an error saying I need to change my password or try restarting the game (I did change my password, by the way, but it didn’t help). So I’ve been going back and forth with tech support, hoping they’d help me out somehow so I could play normally, but unfortunately, no miracle happened.
After a week or two of writing to tech support, I realized that I probably won’t be able to play the game at all. My problem is that five years ago, when I got the game, I linked my EA account to Epic using an email address that I no longer have access to. What’s more, that email address is lost forever and it’s simply impossible to recover it—I’ve tried and even reached out to Google’s Community Center. The bottom line is that to unlink it, I need to provide enough information for them to verify that it’s my account, but how can I be even partially sure that what I’m giving them is accurate if this happened five years ago? So now I have an account linked to me that I can’t access or unlink. I’ve also worn myself out, because when I wrote to tech support, the second person just wrote “please wait” and logged out, and I had to start all over again with a new person. And every single time I wrote to them, I always included all the information I had that they requested to verify that it was my account, and yet they still send me automated messages asking for all the info I’d already sent them. This has happened probably 10 times now; only two people in all that time were more or less normal and gave me at least some hope, while the rest just crushed it. Please, I beg you, help me solve this problem—I’m about to cry because nothing is working out.