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Noff_j's avatar
Noff_j
Seasoned Newcomer
13 days ago

Poor Connectivity

I just want to start this discussion by saying trying to contact EA support has been extremely frustrating, it seems that they've replaced their ticket system and live chat options with an AI that doesn't even help it just redirects you to self serve support, anyway since yesterday I've been getting a warning message in game that says "Slow Connection This Might Affect Gameplay" with three bars out of four being white. Since this has been happening I've been experiencing shots that aren't registering both incoming and outgoing, I've done every trouble shooting step on their self serve article and my connection is perfectly fine in every other game, is there anything I can do too to fix this or is it server side?  

discussion
pc
technical issues

1 Reply

  • Shadowsoul932's avatar
    Shadowsoul932
    Seasoned Newcomer
    8 hours ago

    I live in New Zealand and play on US servers, and it’s gotten really bad for me since the server side update earlier this year. Some days I crash to menu with a connection lost error 3-4 times in a row in quick succession before the game stabilizes, and I experience frequent red bar connections too. I’ve been playing since 2019 and it’s never been anywhere near this bad; usually I might have 2-3 crashes to menu per year at most. It’s definitely a server-side issue.

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