Re: Duplicates Still DONT give back CREDITS!!!

Thanks for the update @EA_Ataashi

Thank you

@EA_Ataashi,

Instead of granting the credits retroactively once the crate opening process has been fixed (at whatever unknown time in the future you finally get around to that), can you grant the retroactive credits to-date right now?

I wonder if the people at DICE really understand just what 100+ days of handicapped progression does to gameplay.

@EA_Ataashi   Thank you for your update.

We have all been very patient in the face of such an adverse issue as this. I cannot remember another time I have been more patient about something as debilitating to the progression of my gaming. The main reason I am patient is, I LOVE STAR WARS, if I didn't I would have walked away from this game long ago. I know many of the wonderful people in these posts have also sacrificed happiness to play a broken game for so long. I am sure EA, Dice and anyone else on the outside reading this thinks we are overreacting to this issue. But when this issue is tied into the progression of our heroes, space planes 😉, troopers, reinforcements, and much more it can make for an experience that seems almost like a punishment. Twice now I have saved up $100K plus in credits and spent them in a frenzy hoping to get a few things I needed. Out of $100K in items, maybe 20 were new or upgrades. This is somewhat of another slap in the face considering we don't get any of the duplicate item credits. I feel as though I am banging my head against a wall to even explain this, so I won't go on as this is at least my 100th post asking for resolution. 

On a side note, I am in a club on Xbox called Star Wars Society. The group has 3000 plus members who signed up either when the first SW Battlefront was released or when this recent SWB2 was released. From November to December of 2017 over 1000 new members joined who were excited about the new game. These members loved Star Wars and enjoy the new gameplay. From January to March 500 people have left the group and of the 3000 people in the club maybe 100 still play this game. The others have moved on to Fortnite or PUBG or other games that are fun to play. I have tried to get others to join me in the daily match, but 95% of those I used to play with say, "Eh, I really don't care for SWB2, they nerfed and buffed the characters to no longer be fun to play." Now, of the 3000 only 3 members have had the duplicate credit issue. This shows that people are not even experiencing the horrible issues that we have been subjected too and they are still walking away from this game. I wouldn't be surprised if this continues as at some point all of us in this group will finally reach our breaking point. PLEASE FIX OUR ISSUE.

- Paodok

@EA_Ataashi

Thank you Ataashi. Can you please provide us the link, photograph, screen shot, image, that DICE made directly "confirming" this statement.

Stardate 95800.68

@mysweetescape13 Hello, we have access to information that hasn't been released through other channels. As you can imagine this issue has garnered much discussion internally, and as soon as we were able to confirm that coins would be granted retroactively, I made the previous statement.

Also, in the patch notes for 1.2 the duplicate issue is mentioned, and that the credits will be retroactively granted. Unfortunately this fix clearly didn't work for everyone, but once it's resolved for everyone the same retroactive credit grant should apply. 

Still nothing. Just opened up my daily crate, and I only received 75 credits when I had a duplicate that said it should have given me 300 credits.

@EA_David Dennis mentioned that the final work is being done on the patch a week ago on Twitter. Will this issue be fixed in the coming patch? If the patch is already done and just waiting for approval, it would be very appreciated if we knew if there's a planned fix for this patch, or if we'll have to wait another month for a "potential" fix.

Daily check in.  No backlog received, no credits received for the duplicate in my daily.

I would like to echo @Tillus_Osciliath, Sledge said EA was aware that the issue still persists, Dennis said the patch was "wrapping up."  Can you tell us @EA_David or @EA_Ataashi, is EA's potential solution included with the patch that is "wrapping up."

@grimmace2 @Tillus_Osciliath

Unfortunately, at the moment we don't have any confirmed information about the upcoming patch from the studio. But as soon as we can, we will share the news with you in this thread.

Thanks for sticking with us!

/Ataashi

I actually got back credits over this past weekend for the first time since I bought the game in early December.  I have had the bug since day one and at no point have I received credits from crates or rewarded crates retroactively.  However, last Friday I played through the daily crate reset with a friend and opened my crates with that days earned credits, which totaled around 11,500.  I opened five crates plus the daily which left me with about 500 credits.  Per usual the credits from duplicates didn't get added but as I was backing out and shutting the game down I noticed my balance was at 32,500 credits.  Somehow, someway, I was rewarded with owed credits for the first time ever.  I have tried to replicate it since but I have not had any luck.  Although it sounds like a lot, 32,000 is but a mere drop in the bucket compared to what I am owed.  I hit lvl 50 a month ago and have spent no less than 300,000 credits since patch 1.2.  That alone is roughly 130-150 thousand credits owed.  To be honest though, I was still way to excited about it and was happy as hell to finally get something back after all this time.  

@EA_Ataashi

Thank you for the communication

@BourbonUp

Congrats!  Or at least partial congrats :eahigh_file: I love how even the bug fixes are bugged, lol.

It's not possible that you guys can not do anything, I'm very disappointed with EA !!!!! We Brazilians already have a big disadvantage with the server here, it's horrible, there is no way to play against the American server, we lose ugly, they are much faster and we also need to wait for you to solve the problem, I can not progress my soldiers because of this, it's very sad !!!!

Thanks for the update @EA_Ataashi!

https://www.ea.com/games/starwars/battlefront/battlefront-2/news/progression-update

So with the news of the revamped progression update releasing next Wednesday, how exactly are we supposed to get compensated for our lost credits? As we can't purchase crates anymore, will our lost credits instead be compensated so we can buy the new appearances that are supposed to be released in April?

No backlog received this morning, new card in the daily so that was nice.

Saw the news on the progression update, thanks for the link @Tillus_Osciliath

I would also like to know how/when are we going to get our credit backlog now?  TBH, I don't care about cosmetics all that much so getting a windfall of appearances does nothing to ease my agitation.  I would rather have the credits now so I can get one last blast of crates to collect crafting parts that will be able to be converted to skill points.  It doesn't sound like credits are going to be useful for anything other than cosmetics so those of us with backlogs of unearned credits are really having our options limited.

I would suggest that EA have a short-term option to exchange credits for the new skill points or convert the credits directly to crafting parts that can be exchanged for skill points.  Or, give us the option to receive our backlogs in the form of skill points directly.  I really like the logic of the new progression, it seems appropriate.  But I can't help but feel like EA got our hopes up in fixing this bug, failed to deliver, getting our hopes up again that we would still receive our backlog, and now telling us that we will only be able to use it on pretty skins instead of PROGRESSING our characters as originally intended.  It feels ironic that the Progression Update, as explained, will eliminate our ability to employ the progression we have already earned.  All this is even assuming that the backlogs will actually get awarded which has not been the case so far.

@EA_Atic @EA_Ataashi @EA_David Can you please shed some additional light on this issue?  I'm hoping that I'm not understanding something correctly or misinterpreting something.  As it stands, I'm feeling even more frustrated and cheated.  I'm certainly not feeling any sense of pride or accomplishment.

We are all completely screwed now! Everyone who has replied to this issue of duplicate credits will have a detrimental and costly disadvantage to every other player when this becomes online. NOW THERE IS NO EXCUSE!

Star Wars Battlefront II Progression Update FAQ

The Star Wars Battlefront II Progression Update releases on March 21, thus with that in mind, it is March 16th 2018 and no credits returned to any here still replying. 
Congratulations.

Stardate 95806.11

This was my exact thought when I saw the progression changes. I've yet to get a single credit back on dupes since I started a month ago and I've had countless dupes in boxes as I've been playing pretty hard. 

Can we get any kind of answer on if our retroactive credits are lost?

 The news for the new progression system is both awesome to hear and rage inducing.  I am probably owed 1,000,000 credits at this point and we were told not to worry and to just spend the credits and crafting parts we had saved as we would be rewarded retroactively.  Now we get news of the update but not a single mention of those unfortunate enough to be affected by the bug and we also find out that crafting parts would be worth more if we save them for the new update.  This is like solving world hunger by letting all the starving or malnourished die.  If we are being swept under the rug for the greater good then just f*%#ing tell us already instead of stringing us along and wasting out time checking forums and websites for news or spreading the word of this bug to others.  

From the FAQ,

"If you want to maximize your Unit Levels at the outset of the new system, you should primarily focus on earning more Star Cards and Parts right now by using your Credits to purchase Crates. "

I'd REALLY like to do that.

Can I have my credits to do that?

Also from the FAQ,

"As a Trooper, for example, you will need to be Unit Level 22 to upgrade a Star Card to Rare, and Unit Level 35 to upgrade a Star Card to Epic. "

Right now my Officer is level 26.  If I had my credits to turn into parts, I'd probably choose to take him up to 35 with those, letting me get anything I need to Epic level.  If I don't get the missing credits until they're all cosmetics, it's looking like a LOT more gameplay to get him 9 more levels to get to where I should be if it wasn't for this bug!

This had better be fixed properly.

And to be clear, let's suppose a crate is one skill level.  (40 parts will convert to one level, figure crates are usually 35 sometimes 50, so about one skill level per crate.)  So if I'm owed 100k that's 45 or so levels, right?  Wrong.  Those 45 crates would give me enough duplicates for another 25 crates.  Which in turn give enough duplicates for another dozen.  And so on.  About every 1,000 credits I'm shorted is one skill level after all those cycles of crate opening.  That's a LOT of leveling work if we don't convert over correctly!