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Re: Xbox One X crashes and turns off completely when crates are opened

Same with me.  Day one Project Scorpio Xbox One X owner.  This always crashes every time its about to reveal the crate contents.  Maybe they didn't test that part on the Xbox One X and it crashes the system hard.  Every time.  EA will blame the hardware, MS will blame the game.  They need to work together to solve this problem.

14 Replies

  • I just went into the game OPTIONS and turned off some of the effects and it didn't crash when I got another crate. Will see if it crashes tomorrow morning on the daily crate. Maybe the graphics option values got corrupted and it blew out the shader.
  • Ok, so it still seems to crash on a warm boot, but didn't crash after the following cold boot. ☹️
  • Warm boot, cold boot. Doesn't matter. Still hard crashing when opening crates!
  • This issue just started for me about a week ago. I tried reinstalling the game and installed the latest patch but it still hard crashes the system (Scorpio Xbox One X) right as the crate opens.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Hi

    I’ve just booted up BF2 for the first time in a wholeness and have the exact same problem - full system crash (switches off) when I try and open a crate. X-Box One X Scorpio Edition.

    Any word on a fix yet?
  • Anonymous's avatar
    Anonymous
    8 years ago

    I am still having the same issue and no fix has been mentioned so far.  I've pretty much given up on opening crates when I play at this point.

  • I started getting crashes and extreme fan output during Wolfenstein II, so I exchanged my system through the warranty. The new system is silent in Wolfenstein and does not crash when opening BF2 crates. Seems like this was a hardware failure. Everybody with an Xbox One X should still be under warranty so I'd recommend swapping now while you can.
  • Anonymous's avatar
    Anonymous
    8 years ago
    First thing that I tried with the new season update was opening a crate. Yep, still crashed immediately.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Same here, new update, still crashes. I don’t think it’s hardware, opening a box is hardly stressing the processor and it doesn’t happen on anything else :-/ Come on EA answer the thread!!!
  • It doesn't seem like it should be stressful, no, but prior to the crashing I noticed an uptick in the fan when I opened crates. There may be some weird or poorly optimized code involved from when crates had to sync with the server. Obviously I can't say with absolute certainty, but a hardware swap on the same software version fixed it and that's indicative of something.

  • norm302's avatar
    norm302
    7 years ago

    I just bought the game last week. I have a Scorpio Edition Xbox One X and the loot box crashes are happening for me too. Every time. When it reboots I get a warning saying that the system shut down to protect itself from overheating.

  • norm302's avatar
    norm302
    7 years ago

    I just bought the game last week. I have a Scorpio Edition Xbox One X and the loot box crashes are happening for me too. Every time. When it reboots I get a warning saying that the system shut down to protect itself from overheating. I have no problems in any other games.

  • Why is this problem still active. After 1 month I have played this game yesterday and the same problem !

  • I get the same message. Oddly enough, when I opened the red trooper crate for the obi wan release there was no problem. As soon as I did the daily credit crate it crashed.

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