Re: Squadrons returns to desktop - no message

None of those suggestions made a difference.

I created a new Windows user and had the same effect.

I do note that when I tried to start the game on my old laptop it worked and didn't show the octagon/circle load page but went right into selecting the accessibility options.

The game is creating CrashDump files (about 2.5 MB each) after each crash. Do you have the capability to debug MDMP files?

I opened the debug files in Visual Studios and the error is "The Thread tried to read from or write to a virtual address for which it does not have the appropriate access"

Google shows me various possible fixes. I tried changing my memory timing to default 2400 MHz with no effect.

I'm trying various things now but if anyone has any insight I'd love some.

Hey @mikeha4 Could we try the steps here to repair Easy Anti-cheat and check if this continues?

Repairing EAC had no effect.

Changed my memory timings to several other speeds, and it didn't do anything either.

I ran both windows memory diagnostic and my BIOS memory tester and both came out fine.

I have run the game in compatibility mode for windows 8 and 7 with no effect.

I'm running out of things to try...

Hi @mikeha4, To check have you ever disconnected the Steam or Epic account from your EA account before (or another EA account)?

I don't know, but probably not. I can see I'm connected with both Steam and Epic (along with PSN).

I have BF1, Mass Effect LE and Jedi Fallen Order linked between Steam and EA which all work fine.

I did have the original Origin app installed and that wasn't linked to anything as far as I know.

I haven't had Origins installed for a while now. I just checked and I do not have any remnants of it on my system..

I tried unlinking my EA account with both Steam and Epic. When I launch the Steam version of the game it doesn't ask to link my EA account (still fails) and my Epic version asks to link the account and I redid that but it also failed to launch.

Hi @mikeha4 

Thanks for the update! would it be possible to try the workaround shared here?

If this continues, could we get one more DxDiag and an EA app Error ID?

Thanks!

No luck creating a new user. I had already tried that but I upgraded the user to an admin and set all my privacy settings to default. I also logged into windows (I normally run a local account) and made sure OneDrive was working (it's normally working but I don't use it). Nothing has changed to crashdump error message.

Error ID is 475b137b-11b0-46cf-878c-92287f5461c1