Won't launch game

For the people who aren't just venting their frustrations and asking for refunds, I've been at it troubleshooting for hours and have finally gotten my game working. I had the not launching at all issue, crashing on menu, crashing during cutscenes, etc. This game was not ready for PCs across the board, some users are 100% ok and some are struggling like us. Steps that follow are a pain in the butt, but if you'd rather just return the game, cool. Just here to try and help other people out:

• Re-install Origin, it won't delete your other games, just the client. Clear the cache before re-installing (%ProgramData%\Origin) in case there's any folder/files left; they say not to delete localContent folder, up to you, I did and I'm good.
• Re-install The Fallen Order, I would save it to your primary drive if you have enough space. Let it go all the way through, as well as the deluxe edition content if you got the game via Origin Access.
• In your C:\Program Files (x86)\Origin Games\Jedi Fallen Order\__Installer you'll see two folders: directx and vc. You can find an installer named DXSETUP in the directx\redist folder, as for VC, just run the x64(assuming you're on 64-bit) and if you're already up to date, you're good. Neither install should fail or give you any errors other than you already have what you need/newer version detected, etc. This is totally a just-in-case step but IMO one that can make or break your game working.

That's how I was able to "cleanly" re-install the game. I did a couple other things that may not even be needed; but my game is working right now, so I'm keeping it this way til a patch comes out:

• In Nvidia Control Panel, I changed my resolution/refresh rate to 1080p(under TV) @ 60Hz. Even capping it at 60 while running natively at 240Hz felt choppy and gave me artifacting/tearing.
• Run the executable in administrative mode. Right click the shortcut -> open folder location -> right click the star wars app(click properties) -> compatibility - change for all users -> run as admin.
• Those on high-end GPUs, even though other forums have pointed out this game is CPU bottlenecked, I've been using PrecisionX to downclock my GPU only by setting the GPU temp cap to 85% rather than 100. Suprisingly it feels better on my EVGA 1080ti SC than at base clock speeds.

These of course are all just workarounds for those that can't wait for a patch to be released. It feels to me as if this game was built specifically for consoles and we received a very raw port.

Proof(Ultra settings/60FPS) - no spoilers(though I'm going to tag it anyway), this is one of many side-rooms that is very early on.

The game does not start, reinstalled everything a million times, disabled my firewall, ran as administrator, reinstalled my video card drivers etc...

Here's what worked for me. I just shut down all PCs but one in my local Wi-Fi network, then started the game on active PC and it worked!

I tried a few more things but ended up requesting a refund... last ea game I will touch.

My game won't start, same issue as others. Have I paid 70 Eur, just to watch start screen for 30 minutes or longer? Wh,y the hell, do I need to be online??? Is this an MMO game?

This is a complete rip off, I haven't see anything  like that ever.

if you compare this to Witcher games, no...you cannot, this is just beyond anything.

How do one claim a refund?

anyway I attach the diag file, maybe someone knows something.

Same. Dxdiag dropped.

I'm having the same issue as everyone else. I've spent 3 hours trying every recommended fix. (uninstall/reinstall origin and game, whitelisted in antivirus and firewall, flushed DNS, reinstalled windows and graphics drivers, run as admin).  No change. I waited in queue for 30 minutes to talk to a Tech Support Specialist who had very little to offer, and had to be repeatedly explained the symptoms and attempted fixes. I cancelled my Premier Access and bought it on Steam after frustration, only to discover that the Steam version just launches the broken Origin version. sigh.  DxDiag attached.

Thank you for attaching the DxDiags. For some of you I see some outdated video cards and I'm concerned there might be a process running in the background that's stopping the game from successfully launching. Can you all try a clean boot which will temporarily disable all non-Microsoft essential services to run the PC and then try immediately launch Origin as administrator.

I'm sure a lot of you have attempted some of these basic steps below, however I'm throwing them out there for others that are now jumping into the conversation.

1. Update your drivers and basic PC troubleshooting steps
2. Search "Windows Updates" in the taskbar search bar so you can get the latest version. Pending Windows updates can cause conflicts with Origin/games
3. Make sure Origin and your games are added to your anti-virus exceptions list. Some anti-virus/firewalls can prevent games from launch. More info here
4. Disable all overlays (Origin In-game, Discord, MSI Afterburner) before launching the game again
5. Determine whether a process running in the background is causing issues by performing a clean boot. As soon as the PC boots up, immediately run Origin as administrator by right-clicking on the desktop shortcut. Launch the game immediately without opening up any other programs. Here is how to clean boot

I have done on the steps that you listed. 

Here is my dxdiag log file. 

One odd thing that I will note. I was able to get the game to launch on my i5-7640x, however when i changed over to an I9-9900x, the game refuses to launch. I do not get an error messages. Monitoring the task manager i see the task load up, take up to 500MB of memory, process vanishes, then starts back up (500MB load again), then returns back to the origin launcher. 

I will test with the 7640x, just to see, it that does in fact launch again.

Update : Just Swapped out the proc, still fails to launch now. 

I am also seeing this, where Jedi Fallen Order starts and it takes up about 500 MB also, looks like there are two instances of it however. I've got a 2600x and RTX 2070.

Update: So I attempted to run NFS Heat, and I was getting the same issue.

I ended up clearing the Origin Cache, and then uninstalling Origin with Revo Uninstaller. I did not remove the LocalContent folder however at the end step of the advanced scan on Revo.

I rebooted, and reinstalled Origin, lo and behold, I have now booted in to the game.

Update 1: Come Sunday, now it won't start up again.

Pretty sure Origin is just hot garbage.

Just reinstalled Origin again, and now it works.

Something funky is going on.