cant launch game

Hey geekskii​,

Sorry to hear you're having some trouble actually getting started with Jedi: Survivor. That's definitely not typical behavior for most, so we'd want to see what else might be causing that to happen in this situation.

Just to clarify, when exactly does this error pop up? Does Epic launch EA app first, or do you see any splash screens appear before this pops up? Are you seeing the EA app open successfully first, or does the error appear immediately after trying to launch from Epic?

While you've mentioned playing through Epic, it may help to double-check whether EA app is properly installed and whether it has any available updates, as this is required to launch. Please also check that you're logged in with the correct EA account linked to Epic - this account page should show the connections to make sure you're on the right one.

If you're able to grab a dxdiag for us, that could help point to what else may be causing this to happen. I see you mentioned trying everything you've found already, but if you can let us know any specific troubleshooting steps you've already tried, we can avoid suggesting those same steps.