Game crashes on opening cinematic on Xbox Series
The game crashes a few seconds into the opening cinematic. Anyone else having this issue? On the Series X.
Forum Discussion
Product: STAR WARS Jedi: Survivor
Platform:Xbox Series X
Summarize your bug Game freezes and crashes on main menu, during gameplay or in cutscenes.
How often does the bug occur? Every time (99%)
Steps: How can we find the bug ourselves? Play the game on XSX... Cutscenes cause the game to crash almost 100% of the time.
What happens when the bug occurs? The game freezes and crashes back to the XSX home screen.
What do you expect to see? I expect to be able to play the game that I paid for. I have a broken product. I'm tempted to take it to the BBB.
Still unable to play the game weeks after launch. Constant crashing both in gameplay and in cutscenes... Especially in cutscenes. I paid nearly $100 for a broken product and have yet to receive assistance from EA. I feel like I'll need to relay this to the Better Business Bureau to make it anywhere.
EA support still has yet to respond with a solution or address the issue.
Absolutely ridiculous. Need to take this to the Better Business Bureau in order to get my money back from EA I suppose. This is absolutely unacceptable.
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