Jedi Survivor continously crashing on Shattered Moon (PC)

Question

&nbsp;The game was working quite well (I had encountered a few crashes before, but not as many as on this planet) on the PC until I got to the firing chamber on the Shattered Moon. The game keeps crashing at various points.Sometimes I just run a game save where I revive near the meditation checkpoint, walk a few steps and BOOM CRASH! On the other hand, sometimes I can play longer, but still the game crashes at a point where I can't even find the next checkpointIt's impossible to complete this location quickly, as the game crashes at random times.# Error;LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:519 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNGMy PC spec;RTX 4070 FE32 GB ram 3600 mhz&nbsp;i9 12900kSSD 970 evo&nbsp;

ea_barry · Answer

@Fluxsiarski&nbsp;

Reinstalling or updating your video drivers should help.&nbsp;

Perform these steps too:&nbsp;

Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

fluxsiarski · Answer

@EA_Barry Still occurs ;(

art_br22 · Answer

Hello,&nbsp;I just installed the game. Had a couple crashes in the beginning trailer. I was able to play for about one hour and crashed. From this point on, I can barely play for 30 min straight.&nbsp;I tried all the steps suggested above and nothing worked.&nbsp;Last crash code:&nbsp;Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffffPlease, EA, fix this. People are claiming for help since last year.&nbsp;

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Jedi Survivor continously crashing on Shattered Moon (PC)

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