Jedi Survivor not Connecting video on Steam Remote Play

Hey @cj_art 

To confirm the EA ID will be what is shown in the EA app, you can also find it in your EA Account Settings.

You can reply to this thread with a DXdiag file and EA app Error ID, to get the Error ID follow the steps here. 

1. Click the menu icon (it looks like 3 horizontal lines) in the top left corner of the app, hover over Help, then click EA Error Reporter.
   • If you’re playing on Mac, go to Help in the taskbar and select EA Error Reporter.
2. Choose the Type of problem you’re having.
3. Tell us about the issue you’re having in the Description of problem field.
4. Check the box next to By clicking this box, you agree to share diagnostic information with EA.
5. Click Submit report and wait for it to complete.
6. Write down your Report ID and share it here. 

Thanks!