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WombatAscension's avatar
WombatAscension
New Novice
24 days ago

Koboh Stone Spires crash

The game crashes (computer restart required) consistently after about 1-2 minutes in the Stone Spires area of Koboh when I look across the area from one end to the other. This is even with all visual settings on low and ray tracing off. I'm not overclocked, no background apps running, and all drivers are up to date. This happens at any stage in the storyline (day or night). There are no error messages or events in event viewer. No other posts about crashes have helped, and anyway they're all over 2 years old. 

That this game is still so unstable, even years after release and on high-performance hardware, is unbelievable. 

3 Replies

  • Well, thanks for nothing "EA Support." I should have known this would be a waste of time.

  • WombatAscension's avatar
    WombatAscension
    New Novice
    23 days ago

    I've tried all of this already. I can't reduce graphics settings beyond low or turn anything else off, which as I said I tried already. I had older drivers already, updated to the newest, and neither helped. Also, isn't this the only support EA has?

    • Verify Game Files: If playing on PC, use the platform's file verification tool (e.g., Steam or EA App) to check for corrupted or missing files.
    • Lower Graphics Settings Further: Even though settings are already on low, try disabling additional features like shadows, anti-aliasing, or post-processing effects.
    • Adjust Resolution: Reducing the resolution might help lessen the strain on the system.
    • Update or Roll Back Drivers: While drivers are up to date, sometimes rolling back to a previous version can resolve compatibility issues.
    • Disable Overlays: Turn off overlays from platforms like Steam, Discord, or GeForce Experience, as they can sometimes cause conflicts.
    • Contact EA Support: If none of the above works, reaching out to EA's support team or posting on their forums might provide a solution. They can escalate the issue to the developers if needed.

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