Forum Discussion
What is the Pro that you got? A PS5 Pro? Have you checked to make sure the game is up to date? If it is, can you delete and reinstall it?
Yes my ps5 pro apologies for not clarifying.
Ive completely restarted my console and deleted the game completely and reinstalled.
I’ve checked multiple times if it’s up to date and it says it is
- EA_Aljo25 days ago
Community Manager
Can you get a video of what is happening? Please put it somewhere it can be streamed. Thanks!
- mjoelnir_198023 days agoNew Novice
I am having the same exact issue as RaehnEternal. Am I going to have to uninstall and reinstall - will I lose everything?
- EA_Aljo21 days ago
Community Manager
Your progress should be saved in the cloud. I'm not going to guarantee there's no chance of data loss though. Personally, I play on Xbox between 2 different consoles and have never had a problem with progress being synced on both.
I don't know that deleting/reinstalling will fix this. What I need is a video of what is happening so we can continuing diagnosing this.
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