2 years ago
my jedi survivor keeps crashing
for over a week my jedi survivor first refused to load, then any time it did instantly gave me a crash report screen to which no ones ever responded too despite me sending in 10+. when i talked to someone at ea his * gave me a graphics fix instead of a launch fix and then never answered again when i told him that wasnt what i needed. can someone please finally help me ive been waiting forever
Hey @hoodiebrowder
Apologies for the delay. That error most commonly has an issue related to your Graphics card or running.
When you have a moment can we try the following?
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- Restart your device in Clean Boot mode first then try again.
If this continues, would it be possible to get a DxDiag?
Thanks!