" Unable to load the application configuration " swtor

@WedgesAntilles71

Have you tried the below ?

Press win to open the start menu. Type in cmd to search for Command Prompt.

Press ctrl+shift+enter to launch Command Prompt as administrator.

type on the CMD window: "netsh winsock reset catalog" and press enter.
after done, type: "netsh int ip reset reset.log" and press enter.
reboot computer.

Hi Proxos666

First i would like to thank you for your answer. I have searched many times on the internet to see if anyone else had this problem and on this forum i have seen few topics where you have helped the people who also had this problem.

Unfortunalety i have already tried the "netsh winsock reset catalog" and  "netsh int ip reset reset.log" and reboot, but nothing changed.

I have also tried a scan, to uninstall and reinstall the game, to use the fixlauncher utility, to remove the libel file, but so far nothing have fixed the problem.

@WedgesAntilles71

When you say fixlauncher utility you mean the repair utility at this link ?

Take the system to full clean boot per this link and advise if the launcher (run as administrator) at least appears ok or not 

Yes i have already tried the repair utility from your link.

I have just performed a clean boot as well, but i still can't start the launcher :/

@WedgesAntilles71

Ensure launcher.exe is in the antivirus and firewall and set to tun as administrator

try 

Press the [Windows] Key + [R] at the same time 

Copy the following in to the text box and press ok 

%localappdata%

now once here scroll down and delete swtor and Swtorperf folders , if you have any custim UI you want to save go into the swtor folder in that location and copy the GuiProfiles folder to the desktop so it can be pasted back later into the same location once the game works again.

Hum ... i don't have any swtor and Swtorperf folders in AppData/Local

Hmm those folders should exist in the appdata location if the game has been played on this system before.

Can you make a new windows administrator account on that system as a test and log into this new profile and see if any change with starting the launcher

The problem might actually be from my computer system ... I can't create a new account, nothing happens. Also there is some other things which doesn't work with my system interface. For exemple ( i share this computer with someone who speak a different language ) if i wanna change the language, when i go in the interface settings and click on " add a language " nothing happens and the interface shut down.

I will have a look this week end and try to restore the system.

Thank you for your help and your patience, i'll keep you updated.

@WedgesAntilles71

Initially open a command prompt as administrator and type 

sfc /scannow

See if that finds errors and corrects them all ?

when i do the sfc /scannow command, the command prompt opens briefly (i don't know if can say it opens because it is not even a tenth of a second ) and closes immediately.