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Anonymous's avatar
Anonymous
10 years ago

account.swtor.com LOGIN FAILED

I can not log in to my account. I get the message "login failed". The data logging function of the game. On account.swtor.com I do not have access. He needs to log in to my account, to cancel subscriptions.
Sorry for my English 🙂

6 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    The login details are correct. Using these data can play swtor . The problem is only with logging into my account page www.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @tomkolp

    There is a limit to the number of characters used for the password on the website, if your password is excessively long , try making it under 12 characters.

    The game launcher does not have this issue so able to play but not login on the website indicates it could be this.

    So try the password reset if this is the case

  • Anonymous's avatar
    Anonymous
    10 years ago

    The password is 10 characters. I tried to change the password . Password changed but still can not log in to my account .

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @tomkolp

    Very odd , have you tried a different web browser just in case

    other then that phoning as I mentioned below will be the quickest way to resolve this

  • Another possiblity could be non standart ascii Charakteres in the Password.

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