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notrevenant's avatar
notrevenant
6 years ago
Solved

Anyone actually receive a reply from SWTOR CS email address yet?

I'm on day 20 of no reply in a very simple request of removing my years-old security key so I can do a password reset.  Understand everyone is busy and locked down, but I'm wondering if this is a que...
  • EA_Chimere's avatar
    EA_Chimere
    6 years ago

    Hi @notrevenant ,

    The new email was received, you should be getting a reply with further instructions shortly.

proxos666's avatar
proxos666
Hero+
6 years ago

@notrevenant 

CS haven't received any emails from you , are you able to send an email to support@swtor.com from a different more common domain name maybe from gmail or similar ? 

notrevenant's avatar
notrevenant
6 years ago
@proxos666 I sent it via a gmail account and provided both account name and associated email with my request, here's to hoping this works. Thanks for looking into it!
  • EA_Chimere's avatar
    EA_Chimere
    Icon for EA Staff rankEA Staff
    6 years ago

    Hi @notrevenant ,

    The new email was received, you should be getting a reply with further instructions shortly.

    • notrevenant's avatar
      notrevenant
      6 years ago
      @EA_Chimere Got it and replied with verification key. Thank you so much!

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