@proxos666You were correct. The customer service hotline says they cannot help me and they do not know why I was banned. They don't know what the decription of my ban refers too.
Additionally they confirmed that there is no other way of contacting the Terms of Service department (whom I must deal with) other than a single email address: [edit: email address removed]
I have emailed this address previously and received only automated responses so far.
I am beginning to believe that it is unlikely I'll have my account reactivated, or even be furnished with a remotely comprehensible reason for the initial ban in the first place.
I still have no idea what I did wrong and thus I'm obviously concerned about any further purchases from EA or Origin. What's to stop my whole Origin Access account being banned next, with no explanation?
