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Anonymous's avatar
Anonymous
9 years ago

Black Screen Problem

When I press "play" in SWTOR, the screen goes black but I can see the orange cursor and hear the in game sound of the cursor scrolling over an option. I have attempted altering the client_settings file like other posts have suggested, and I think my Windows is up to date. Attached is a dx diag from my laptop. Any help resolving this issue is greatly appreciated.

Thanks

6 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I haven't managed to play yet, I've spent the last couple days trying to download the game, I was able to troubleshoot the errors I was getting related to the Bitraider and managed to download the game overnight. The play button now finally works, but ofc there's nothing that I can see besides the cursor.

  • proxos666's avatar
    proxos666
    Hero+
    9 years ago

    @Bos14

    There is no easy way to say this , but I doubt it will work, I am surprised it didnt give a C7 error as the cpu is below minimum requirements

    now so saying that , the black screen issue will likely be with the video driver , I do not know if vmware have any different driver versions for you to test with.

    I do know that bootcamp seems to work ok on macs with swtor for most people but your cpu concerns me

    I am not sure how much more help i can provide unfortunately

    Maybe can ask vmware (link) if there is any newer video drivers ?

  • Anonymous's avatar
    Anonymous
    9 years ago

    @proxos666

    Yeah I think I understand the point about cpu, since the minimum system requirements call for at least 2 ghz if i remember correctly, and my macbook specs say 1.1 ghz. I was thinking that it might be able to work since there is a "Turbo Boost" mode that increases that to 2.2 ghz. Thanks for your input, I'll try running it on bootcamp and see if that works. 🙂

  • proxos666's avatar
    proxos666
    Hero+
    9 years ago

    @Bos14

    A C7 error would normally occur if it flat out wasnt going to work with that CPU

    If you do try bootcamp let me know how it goes, I have seen a number of players using bootcamp successfully so likely your best chance to get working.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi there.

    Your issue is that you do not have dedicated memory to play the game om your hardware.

      Card name: VMware SVGA 3D
           Manufacturer: VMware, Inc.
              Chip type: VMware Virtual SVGA 3D Graphics Adapter
               DAC type: n/a
             Device Key: Enum\PCI\VEN_15AD&DEV_0405&SUBSYS_040515AD&REV_00
         Display Memory: 895 MB
       Dedicated Memory: 128 MB
          Shared Memory: 767 MB

     You need at least 256 dedicate Ram just to play the story the missions on that game.. the virtual machine indicates also that you play on MAC which is not supported.

    The game has not been conceived to be playable on that platform, and virtual machines do not work.....

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