Cannot Access Cargo Hold

Did you use the item? If didn't, it should be in your inventory or shows uncliam status.

@watchdog762

There is an issue with unlocks, can you advise if that unlock has appeared in the unclaimed section of the cartel market, even though it wasnt from the CM ?

I right-clicked on it, does that count as using it?

I actually did check the unclaimed items section, and yes it is there. Why is it there? Again, I apologize for my ignorance, but I am a free account because I don't have the money to pay monthly so I'm unfamiliar with how the cartel market works.

@watchdog762

The unlock you have is bugged , any unlocks that existed prior to the server merge are affected.

See this example link, it applies to all unlocks.

Send an email to support@swtor.com and detail swtor username , server and character that unlock is with.

Link this thread in the email and mention that you hold a bugged unlock and would like it replaced/fixed.

They will get to this email but unfortunately due to the holidays it may take around a week to get this resolved.

Once they respond if it is not sorted correctly post back here and can assist from there 

I tried to contact ea through their support email, they tell me to call, then the representative tells me they don't handle in-game problems. Apparently ea couldn't care less about their free account players, so I'm back. 

@watchdog762

It will be a mis-communication they should not have told you to call as you are correct calling does not handle ingame issues, @EA_Kat  are you able to have a look at what has occurred with this and advise ?

Thank you! I just checked my 31 smuggler and it did indeed work!