Will Not Process My Payment

Question

I've tried to buy the 2,400 token pack for $19.99 and it keeps giving me a failed error on the EA side while on the PayPal side it also says error but then says waiting to be processed by EA. this has been going on since the 2nd of August 2025 and my bank account even showed it was waiting to be processed and it fell off on the 5th. Yet when i tried to do the same order today on the 6th of August and late last night on the 5th of August it gave the same response. My card works just fine so can anyone just help me fix this.&nbsp;

proxos666 · Answer

failed can be a lot of reasons, like expiry is wrong or the card is issued in a different country to your located or the account country is differentcan only suggest try a different payment method or link the account to steam and purchase on steam and see if it happens there
if deleting and readding the payment method doesnt helpto link to steam , install the game via steam and play a character for a bit and log off , you should then see the steam linkage in your swtor account