Forum Discussion

Anonymous

10 years ago

SolvedApproved

Cannot validate email

Hey, I've been trying to validate my email over and over, and keep getting the error that my verification code or something like that is not working. I really want to subscribe and all that, but am unable to when it won't validate my email.

Thanks,

Steven

proxos666
10 years ago
@Steven_the_Blade

create say a gmail email address (or any other similar) and set that as the email address in the account and then use that email to see if the verification works ok.

if it does and you want to use the original email address see if it now works ok

5 Replies

proxos666
Hero+
10 years ago
@Steven_the_Blade

Most times changing the email address on the account , and trying to verify with a different email usually triggers it when it has issues.

can likely swap back to the original email just fine afterwards
Anonymous
10 years ago
Approved
Unfortunately, I never tried to validate with a different email or anything like that.
I feel like I'm misunderstanding what you're asking. Do you mean to try to validate with a false email or different one, then try again with the original email?
proxos666
Hero+
10 years ago
@Steven_the_Blade

create say a gmail email address (or any other similar) and set that as the email address in the account and then use that email to see if the verification works ok.

if it does and you want to use the original email address see if it now works ok
Anonymous
10 years ago
Approved
Having the same problem. I have made six new accounts to try and validate my email. None of them work. Just keep getting the same message. Cannot validate. Check URL and try again.
Belgorad
Hero (Retired)
10 years ago
@LongCKan12asc if all else fails, you will need to call customer service if you cannot validate your email or you don't receive it. If the suggestion above doesn't work, you can contact them using the information below:

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™~

CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas