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JTyrling's avatar
JTyrling
10 years ago
Solved

Can't enter verification-code for Security Key on new phone

I'm a sub, but the usual channels have so far been less than helpful. Got new phone, followed the steps as instructed by the EA FAQ: removed key from account, removed key-app from phone, installed...
proxos666's avatar
proxos666
Hero+
10 years ago

@JTyrling

You have the old application see the links to apps (link)

  • JTyrling's avatar
    JTyrling
    10 years ago

    It's really that easy, isn't it...?

    *flips table*

    Now it really ticks me off that support wasn't helpful...

    I'll give it a try and mark your post as solution if it works out as expected.

    Thanks!

    • proxos666's avatar
      proxos666
      Hero+
      10 years ago

      @JTyrling

      Should be good, one indicator of the older app is it is numbers only .... hence it doesn't accept the letters

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