Can't group with GF, can't make Ticket
So, I was gonna try playing this game again with my girlfriend and we were gonna think about actually spending money on it, until I found an issue with the game that makes it impossible for me to play with her, and a company that decides that non subscribers, even founders, are so worthless to them that they cant even make a ticket to fix the game which could also cause problems with their subscribers too...
We started up the game and found that if one of us group invited the other then we are in a "group" but no icons show up, no portraits, no indication that either of us has joined a group and no exp share or even enemy fight sharing, thus no quest completion sharing. The issue is that if we try to group up again it says that either "That person is already in a group" or "You are not the group leader". Because of this we can't play a game I played when it released and because I can't submit a ticket I can't even help them fix their issues. So, guess I won't be spending anything on this game after all.
The Bastion is going to be restarted in a few minutes, which will hopefully resolve the grouping issues. Everything should be back up and running in about 30 minutes (16:00 BST)
EDIT: Two affected accounts confirmed working now, so the issue should be resolved for all!