Forum Discussion

Anonymous

8 years ago

SolvedApproved

Can't group with GF, can't make Ticket

So, I was gonna try playing this game again with my girlfriend and we were gonna think about actually spending money on it, until I found an issue with the game that makes it impossible for me to pla...

EA_Kipling
8 years ago
@BioCryo @Sarbntirof

The Bastion is going to be restarted in a few minutes, which will hopefully resolve the grouping issues. Everything should be back up and running in about 30 minutes (16:00 BST)

EDIT: Two affected accounts confirmed working now, so the issue should be resolved for all!

Anonymous

8 years ago

Approved

I understand, there was that other group that had issues with tatooine, might be planetary based, or something specific with how you arrive there, back at the release of the game tatooine had issues around then if I recall right.

Anonymous

8 years ago

Approved

Well I started this game about 3 days ago with a friend who said I'd enjoy it a lot. We played for about 8 hours straight, made a Sith Sorcerer (myself) and a Sith Assassin. We had no issues grouping, played until we were too tired. I played solo for a day or 2, and then I convinced my wife to try the game out. We made the Jedi equivalents with her playing Sage and myself the Assassin variant. Same issue, couldn't group, no shared xp/loot and so on so forth same problems. My friend got on tonight, and now we have the same issue on our level 40 characters, to include switching to any and all planets, and any and all instances. The only sign that says we're in a party other than your aforementioned (can't invite because you're not the party leader/can't invite cause in a group), is that on the minimap, it has the player icon of party member, but it has it WAAAAY off positioning wise. Like he's standing next to me, and it says he's on the other side of the map. So now that I've already put my $20 in for some content (but not a subscriber), I also agree entirely with the bs that is, "not a subscriber, can't report about legitimate problems.". But now I feel I wasted $20 because I can't play with my friend...which is entirely the reason I play mmo genre games.

proxos666
Hero+
8 years ago
@Sarbntirof

Is this on the Bastion Server ? this server is the only server currently affected to the best of our knowledge.

You can report problems here as you have done , it is the reason technical issues was moved here per this link so F2P and Preferred can also have a place to post for issues.
Anonymous
8 years ago
Approved
Yes, that is still a constant, all of us are on the Bastion server
proxos666
Hero+
8 years ago
@Sarbntirof

It is being looked into , can follow up when CS get back in the morning here if any update on this

As @EA_Kipling mentioned this is likely something they are investigating, and likely they need to patch on that server otherwise they would of just done a server restart to fix it.

All other servers appear not to have this issue with grouping.
proxos666
Hero+
8 years ago
@Sarbntirof

In case your not aware on 08 November the Bastion Server will be rolled into the Satele Shan server see this link for details
Anonymous
8 years ago
Approved
@proxos666
So, at least some progression on troubleshooting for some sort of quick fix while it's being resolved (I'm a network administrator, so troubleshooting is my thing). If you make the invisible party, then both use your emergency fleet pass, you can see each other's character icon, and all hope is restored...until you go to do anything, and then no loot sharing/no xp sharing, once one player attacks enemies they go gray for the other. On top of this, you cannot disband the group, or kick the other person out of the group...it's a pretty amusing bug, but it does mean that to play with my buddy we have to create new characters on another server to bypass the time for...2 and a half weeks until the servers are merged. Yep, that sounds exciting. If I encounter anything else helpful I'll let you know.
proxos666
Hero+
8 years ago
@Sarbntirof

What I can say as mentioned is that this is being actively investigated, will see if any update can be provided tomorrow when the engineering team is back at work.