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11037despair's avatar
11037despair
Seasoned Newcomer
3 months ago
Solved

Can't login with Steam


Hello,


I used my Steam account a long time ago to play SWTOR. At the time, it was associated with a different email that I've since deleted. I eventually changed the email on my Steam account.


Now, when I try to log in via Steam, I get the error:
"We can't log you in. Please double-check you're using the Steam account you usually play on and try again."

I believe this is happening because my current Steam account is still linked to an old SWTOR account I no longer have access to. I don't remember the username or password, and I can't recover it because the email is gone.


That said, I'm more than happy to provide any proof necessary to confirm that I own the Steam account and that it has previously been used to access SWTOR.


I was hoping there's a way to unlink the current SWTOR account from my Steam account, so I can either relink it properly or start fresh.

  • you are best to call swtor support when the lines are open, i imagine they will need you to recover the old account by placing a new email on that account so you can login and unlink from steam

3 Replies

  • you are best to call swtor support when the lines are open, i imagine they will need you to recover the old account by placing a new email on that account so you can login and unlink from steam

  • 11037despair's avatar
    11037despair
    Seasoned Newcomer
    3 months ago

    Really? That's a bummer, I'm not from the US, so I'd get some mad international calling fee trying to get my account back. I reckon there really isn't any other way?

  • Maybe use voip or similar, here in Australia a lot of mobile plans now have free calls to the US and UK for example

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