Forum Discussion

Obtoril's avatar
4 years ago

Can't Redeem codes or sub

S.W.T.O.R wont let me subscribe or even redeem codes. All I get is the error message:

"There is an issue with your Electronic Arts account which will prevent S.W.T.O.R purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.

I've tried changing my EA password, but still get the error message.

My swtor account is GhostHsiu if that helps

 

3 Replies

  • @Obtoril 

    support said your account looks good now , if still seeing the error use incognito mode on chrome or delete the web browser cache and cookies

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Danielherm 

    You need to reset the password on the linked EA account that account has the persona 35846179 (not Danielherm your posting on now) that EA account uses a mail.dk email

    use the following link  to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

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