Forum Discussion

SeboxRivero's avatar
SeboxRivero
Rising Newcomer
3 months ago

Cant renew my sub and ive been subscribed for years

Ive been trying to re sub again for months now but it wont let me and i cant contact anyone since the support feature is sub only, what do i do?? ive played for 1000+ hours but now i cant subscribe.....
bug
technical issues
proxos666's avatar
proxos666
Hero+
3 months ago

Error 409 means there is an issue with the linked EA account, that EA account likely uses the same email address to create the swtor account 

You can try a password reset on the EA account, use this link  to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

otherwise call swtor support when the lines are open

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